Effective date: August 18, 2026
Each Corpseflowers item is produced to order. Please review product details, size, color, and shipping information carefully before purchasing.
Damaged, defective, or incorrect items
If your item arrives damaged, has a manufacturing defect, or is materially different from what you ordered, email support@corpseflowers.com within 30 days of delivery. Include your order number, a description of the problem, and clear photographs showing the item, packaging, and shipping label. Once the issue is verified, we will arrange an appropriate replacement or refund at no additional cost. Do not return an item unless we provide instructions.
Made-to-order purchases
Because products are made specifically for each order, we generally cannot accept returns or exchanges for change of mind, an incorrect size or color selected by the customer, or other non-defective reasons. This does not limit any rights that cannot legally be waived.
Cancellations and address changes
Contact us immediately if you need to cancel an order or correct a shipping address. We will try to help, but production may begin quickly and changes or cancellation cannot be guaranteed after an order enters production. Customers are responsible for providing an accurate delivery address.
Lost or delayed shipments
Carrier estimates are not guaranteed. If tracking shows no movement for an extended period, or if a shipment appears lost, contact us so we can investigate with the fulfillment provider or carrier. We are not responsible for delays caused by carriers, customs, weather, or events outside our reasonable control, but we will make a reasonable effort to assist.
Refund timing
Approved refunds are issued to the original payment method. Processing time after approval depends on the payment provider and financial institution.
Contact
For order help, email support@corpseflowers.com.